FAQ
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Fabric Quick Answers
We are here to help you in your time of need. Here are answers to some frequently asked questions. If you need more assistance, please contact us!
What’s the process for ordering fabrics?
Please visit our “Contact Us” page or click “Get a Quote” under the specific product. Provide your name, phone number, email address, country and fabric requirements. Please include the following fabric details: Fabric type or specifications (e.g., material, weight, width, color). Required quantity. Any special requirements (e.g., custom printing, finishing, packaging). Our team will reply to your email within 20 hours.
Do you provide samples?
Certainly! For solid color fabrics, we can send samples and color cards for your confirmation. For custom fabrics, we offer sampling services to ensure you get the fabric you need.
What's your turnaround time?
Solid color fabrics: Usually ship within 5 - 7 days. Custom printed fabrics: 7 - 10 days for meter samples, 15 - 25 days for bulk order. Please get in touch with us for detailed information.
What is the MOQ for wholesale purchases?
Our minimum order quantity for wholesale purchases varies depending on the type and availability of the fabric. Please contact us for specific details.
What's your payment method?
50% deposit before production, 50% balance plus shipping before delivery -T/T, Paypal, Credit card, Alipay etc.
How many shipping methods do you have? Can I choose sea shipping?
The shipping way depends on customer's choice, as well as the volume of order, we will suggest the best way to go. Small order : express or postage. Wholesale order : sea shipping or Air freight. Our sales representative will offer quotation for comparison.
Do you offer fabric testing or certification for wholesale products?
Yes, we provide fabric testing and certification services for wholesale products upon request. Additional charges may apply.
Working With Facto Textile
We promise you:
- A wide variety of high- quality fabrics
- Full range of customized services
- Professional production technology
- Sincere Cooperation
Contact Us To Start Your Fabric Project
Please send us your message, we will reply within 20 hours.