FAQ
Still Need Help?
Simply fill out the form below or give us a call. We will provide the answers you are looking for.
How to Order

We make ordering fabric simple and efficient for businesses. Whether you need solid color fabrics or custom printed fabrics, our process is designed to meet your production needs with flexibility and reliability.
Still need help? Simply fill out the form on the right, and our team will be glad to assist you!
What are the steps to order solid color and custom fabrics?
Please visit our “Contact Us” page and leave your name, email and fabric requirements. Please include the following fabric details: Fabric type or specifications (e.g., material, weight, width, color) Required quantity Any special requirements (e.g., custom printing, finishing, packaging) Our team will reply to your email within 20 hours.
Can I order samples?
For solid fabrics, we can send color swatches for confirmation. For custom printed fabrics, we offer a sampling service: Digital printed samples
What's your turnaround time ?
Solid color fabrics: Usually ship within 5–7 days. Custom printed fabrics: 7-10 days for meter samples, 15-25 days for bulk order. Strict quality inspection before packing to ensure fabric meets specifications.
Do you offer drop shipping?
We take requests for drop shipping, which is delivering to a location that is not your own, ex., delivering directly to a client or customer's location. We can ship multiple products to multiple locations. However, this may incur an additional cost. You must send us an Excel spreadsheet or Word document with the full ship-to addresses and specifications if products are to be delivered to more than one location.
Working With Facto Textile

We promise you:
- A wide variety of high- quality fabrics
- Full range of customized services
- Professional production technology
- Sincere Cooperation
Contact Us To Start Your Fabric Project
Please send us your message, we will reply within 20 hours.